Frequently Asked Questions
Everything you need to know about your Nola Amsterdam shopping experience.
What is the shipping time for my order?
We offer worldwide shipping. Orders within the Netherlands are typically delivered within 1-2 business days. International shipping varies by location but generally takes between 5-10 business days.
How can I return an item?
We offer a 14-day return policy. If you are not satisfied with your purchase, please contact our support team to receive a return label. Items must be in their original condition with tags attached.
What payment methods do you accept?
Nola Amsterdam accepts a wide range of secure payment options including iDEAL, Klarna, PayPal, Visa, Mastercard, and American Express.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or you can contact our style consultants for personalized advice.
Are your products sustainably made?
Sustainability is at the heart of Nola Amsterdam. We work with ethical factories in Europe and prioritize high-quality, durable materials to ensure your pieces last for seasons to come.
Can I track my package?
Yes, once your order has been dispatched, you will receive a confirmation email containing a Track & Trace link to follow your package's journey in real-time.